You affirm your assent to the terms of this Agreement every time you access any part of the Site or make use of any of the Content.
The term “Content” includes, but is not limited to, all text, graphics and images which appear on the Site, and the design, look and feel of the Site itself. Each item of Content is protected by copyright and other intellectual property rights which are either owned by The Alnwick Garden or licensed to it by a third party.
Where downloads of third party software are made available on the Site, they are owned by the third party licensor in question, and will be subject to any terms and conditions applied by the relevant third party. The Site may contain proprietary notices (such as moral rights and trade mark notices) and copyright information, the terms of which must be observed and followed.
We permit you to use the Site and its Content for the purposes for which it is intended on an individual computing device having a single central processing unit. You may download to a local hard disk and print extracts from the Site. You are not otherwise entitled to copy, distribute or transmit any of the Content, or to incorporate any of it into any website (except by way of linkage in accordance with Linking to the Site below) or other work whatsoever, nor may you broadcast, publish or facilitate any public performance of Content.
The Site and its Content is provided for your general information only; we advise that Content may not be accurate and complete. Therefore you should not propose to do, or refrain from doing, something in reliance upon Content you find on the Site. All such information on this site is subject to change, sometimes at short notice.
We encourage businesses and others to link their sites to the Site. However, if you wish to establish a link to the Site or any of its Content, we require that the link does not open within a frameset from another web site.
The Alnwick Garden is not responsible for the content of third party sites linked to the Site. They are independent of The Alnwick Garden, and their content is not endorsed or approved by The Alnwick Garden. If you agree to purchase goods or services offered on or through those third party sites, such as (but not limited to) travel bookings, merchandise and services, the resulting agreement will be entirely between you and the relevant third party; we will not be involved in, or have any responsibility under, those agreements.
If we make any changes to this Agreement, your use of the Site any its Content following the date of that change will be governed by the changed Agreement.
The Site is provided from England for access and use by people both there and elsewhere. If you visit the Site from outside England , you are, in effect, visiting the territory of England . Accordingly, you acknowledge that the laws of England apply to your use of the Content and govern this Agreement, and that The Alnwick Garden takes no responsibility to ensure the conformance of the Content or the Site to your country’s laws.
The Alnwick Garden intends to rely upon the written terms set out here. If you require any changes, please make sure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what The Alnwick Garden and you the Customer is expected to do.
If you have made a donation to The Alnwick Garden Trust or supported an appeal, many thanks for supporting us. Your thank you letter or pack will be posted within 7 working days, by 2nd class Royal Mail post.
Unused goods in a saleable condition can be returned with the original receipt up to 28 days after purchase for a refund or exchange (exchange only without a valid receipt). Tickets are non-refundable and non-transferable. Postage will only be refunded if goods are faulty. Items should be returned to us at:
The Alnwick Garden,
When posting returns, always ask your Post Office for proof of postage. For more details and to arrange returning an item, please call 01665 511350.
Alnwick Garden Enterprises Limited
Place of Registration:
Companies House, Cardiff
1 St James Gate,
Newcastle upon Tyne,
* Please note that the below times are for The Alnwick Garden daytime opening hours only - Halloween evening events, The Winter Light Trail and The Treehouse are all subject to individual opening hours, which can be found on the relevant pages on our website *
1st – 28th November 2021
10:00 – 16:00 (Last Admission 15:00)
29th November 2021 – 3rd January 2022
10:00 – 15:30 (Last Admission 14:30)
CLOSED Christmas Day, Boxing Day (open Boxing Day evening for light trail)
Tuesday 4th January 2022 – Thursday 3rd February 2022
CLOSED for essential maintenance
4th February 2022 – 31st March 2022
10:00 – 16:00 (Last Admission 15:00)