Flexi Tickets:
With a Flexi Ticket, you can reschedule your visit up to three times. Please note we can only re-arrange the full booking, not individual tickets purchased as part of a wider booking.
Standard Tickets:
Standard tickets are non-refundable and cannot be rescheduled.
Please note we can only re-arrange the full booking, not individual tickets purchased as part of a wider booking.
Important Note:
Some promotional tickets are non-exchangeable. The ability to reschedule depends on the specific terms and conditions associated with your ticket type.
At The Alnwick Garden we want all our visitors to enjoy their time with us. For the safety of all our guests, only assistance dogs are allowed into The Garden. We also strongly advise that you do not bring your pet on hot days as we cannot guarantee parking will be available in suitable shaded areas.
For individuals requiring the assistance of a carer, we offer a free carers ticket. These are available to visitors who have purchased a full-price ticket (if the person requiring a carer is a child, a child’s ticket must be purchased for them).
Please call 01665 511350 option 1 to add a carer ticket to your booking and bring proof of entitlement with you on the day of your visit.
Present your Max Card on arrival for free admission for children and a reduced admission of £8.00 for adults
Terms and Conditions:
• Maximum of two adults and two children per Max Card.
• Not to be used in conjunction with any other offer.
The Treehouse Restaurant is fully accessible and toilets are located discreetly on the restaurant level.
The Alnwick Garden is scooter and wheelchair friendly.
If you are attending a wedding at The Alnwick Garden, free parking will be allocated in the accessible car park on a first come first served basis. There are additional car parking spaces available in the main car park.
If you are having lunch in the Treehouse Restaurant please use the main car park, for evening dinners parking will be available in the priority car park.
The main car park is open until 7pm.
During the late opening the main car park the car park is open until 9pm
During the winter the car park is open until 5pm
All day car parking at The Alnwick Garden is £3.50 per car. Free car parking is available for registered blue badge holders in the priority car park
Yes, there are lots of benches and lawns on which to enjoy you own picnic. Visitors are asked to take all litter home, or use the bins located in the courtyard.
Visitors can dine at The Treehouse Restaurant, The Potting Shed, Bakery and Pavilion Kitchen. For information about our restaurants, please visit their relevant pages in the main menu.
A gift card can be purchased over the phone by calling reception on 01665 511350 and selecting option 1 or purchased in our shop. Gift cards can be used for admission tickets, Friends subscriptions and in The Treehouse Restaurant, Potting Shed or The Retail Shop. Gift cards valid for 12 months.
Alnwick market place is 0.2 miles from The Alnwick Garden, which takes approximately five minutes on foot.
Baby changing stations are installed in all of the accessible toilets throughout The Alnwick Garden. One accessible toilet, located in the retail shop, has an adjustable changing table for older children that require assistance.
We always try to reunite property with its owner. If you are still on site, ask any member of staff for assistance, if not, please call reception on 01665 511350 and select option 1. The Alnwick Garden will hold items for two months. Bank and credit cards are held in a safe for two days and must be claimed in person.
No, Alnwick Castle offer an upgrade to unlocked tickets (full year admission) free of charge to full price admission ticket holders only.
Yes, The Alnwick Garden offers a wide range of guided tours to suit the budget of any group.
Becoming a Friend of The Alnwick Garden entitles you to unlimited admission during opening hours, free parking in our main car park and retail discount on site and locally.
Please click HERE to book your Annual Pass visit
If you have bought a combined ticket for Lilidorei and The Garden, this ticket cannot be upgraded to any other offers such as The Alnwick Garden Annual Pass. Annual Passes can only be upgraded from single Alnwick Garden Day Ticket.
You can view full details of our Extreme Weather Promise here