Flexi Tickets:
With a Flexi Ticket, you can reschedule your visit up to three times. Please note we can only re-arrange the full booking, not individual tickets purchased as part of a wider booking.
Standard Tickets:
Standard tickets are non-refundable and cannot be rescheduled.
Please note we can only re-arrange the full booking, not individual tickets purchased as part of a wider booking.
Important Note:
Some promotional tickets are non-exchangeable. The ability to reschedule depends on the specific terms and conditions associated with your ticket type.
Carers Ticket Information
For visitors who require the assistance of a carer, we offer a free Carer’s Ticket. This is available when a full-price ticket is purchased. (If the person requiring a carer is a child, a child’s ticket must be purchased for them.)
Please note: We are unable to allocate a free Carer’s Ticket for a non-paying visitor, including free children’s tickets. What You’ll Need to Do: Purchase your tickets as normal (excluding the free Carer’s Ticket).
Once you have your booking reference, please call: 01665 511 350 (select option 1 twice) Or email: bookings.team@alnwickgarden.com
Lines open 10am–4pm. We can then add your free Carer’s Ticket to your booking.
Only one Carer’s Ticket is available per paying visitor, unless official documentation shows more than one carer is required.
You can also arrange your Carer’s Ticket on the day of your visit at Admissions.Please bring proof of disability with you on the day.
If you have any questions, please contact: bookings.team@alnwickgarden.com
Call: 01665 511 350 (option 1) – Lines open 10am–4pm.
The following are accepted as proof of entitlement for a complimentary carer ticket:
An Access Card with a +1 symbol
A Plus One Travel Card
A letter from DLA, PIP, or Attendance Allowance
A Letter from a Medical Professional confirming the visitor requires a carer
If your proof of entitlement is provided as a photo (rather than a physical copy), you must also present valid ID to confirm your identity.
Please note: A Blue Badge does NOT qualify as proof of needing a carer.
For further clarification please call 01665 511 350 (option 1)
Present your Max Card on arrival for free admission for children and a reduced admission of £8.00 for adults
Terms and Conditions:
• Maximum of two adults and two children per Max Card.
• Not to be used in conjunction with any other offer.
• This offer applies to standard day tickets only and cannot be used for events outside normal operating hours, such as the Winter Lights at The Alnwick Garden and Lilidorei, Spookydorei Nights.
Gift Cards for The Alnwick Garden and Lilidorei can be purchased via our online shop please click here.
Other Gift Vouchers, Gift Experiences and Gift Memberships can be purchased here.
Gift cards can be used for admission tickets, Friends subscriptions and in The Treehouse Restaurant, Potting Shed or The Retail Shops. Gift cards valid for 12 months.
Becoming a Friend of The Alnwick Garden entitles you to unlimited admission during opening hours, free parking in our main car park and retail discount on site and locally.
No, Alnwick Castle offer an upgrade to unlocked tickets (full year admission) free of charge to full price admission ticket holders only.
Yes, The Alnwick Garden offers a wide range of guided tours to suit the budget of any group.
Please click HERE to book your Annual Pass visit
You can view full details of our Extreme Weather Promise here
All day car parking at The Alnwick Garden is £3.75 per car. Free car parking is available for registered blue badge holders in the priority car park
The main car park is open until 7pm.
During the late opening the main car park the car park is open until 9pm
During the winter the car park is open until 5pm
If you are having lunch in the Treehouse Restaurant please use the main car park, for evening dinners parking will be available in the priority car park.
Alnwick market place is 0.2 miles from The Alnwick Garden, which takes approximately five minutes on foot.
If you are attending a wedding at The Alnwick Garden, free parking will be allocated in the accessible car park on a first come first served basis. There are additional car parking spaces available in the main car park.
The Alnwick Garden is wheelchair friendly.
We do have a limited number of mobility scooters available to hire for a small charge*
To hire a mobility scooter, please contact our Bookings Team on 01665 511350 (Option 1)
*please note that the small charge is non-refundable
The Treehouse Restaurant is fully accessible and toilets are located discreetly on the restaurant level.
The Poison Garden is one of The Alnwick Garden’s most unique attractions, featuring around 100 toxic, intoxicating, and narcotic plants from around the world. Located behind black iron gates, it can only be visited as part of a guided tour, where expert guides share fascinating stories about poisonous plants, their history, and their role in medicine, crime, and folklore. Visitors are strictly prohibited from touching, smelling, or tasting any of the plants.
A typical Poison Garden tour lasts approximately 20 minutes, making it an easy addition to your visit to The Alnwick Garden.
Poison Garden tours are now £1 per entry and must be pre-booked, helping us ensure that everyone who books has the opportunity to attend.
You can book a Poison Garden Tour here
Individual or Corporate Member? Book here
Please see below for the full Terms & Conditions for Poison Garden Tours:
We always try to reunite property with its owner. If you are still on site, ask any member of staff for assistance, if not, please call reception on 01665 511350 and select option 1. The Alnwick Garden will hold items for two months. Bank and credit cards are held in a safe for two days and must be claimed in person.
Yes, The Alnwick Garden is dog friendly on Thursdays and Sundays, when well-behaved dogs on leads are welcome to visit as part of our designated Dog Days.
Outside of these Dog Days, dogs are still permitted on the walkway between the Alnwick Town and Denwick Lane entrances. In addition, The Bakery welcomes dogs on leads every day.
Please note that only registered guide dogs and assistance dogs are permitted entry into Lilidorei, and they must be recognisable as a working dog with their harness/lead.
For full Ts&Cs, see our What’s On page – https://www.alnwickgarden.com/events/dog-days/
*maximum of 2 dogs allowed per person
Yes, there are lots of benches and lawns on which to enjoy you own picnic. Visitors are asked to take all litter home, or use the bins located in the courtyard.
Visitors can dine at The Treehouse Restaurant, The Potting Shed, Bakery and Pavilion Kitchen. For information about our restaurants, please visit their relevant pages in the main menu.
Baby changing stations are installed in all of the accessible toilets throughout The Alnwick Garden. One accessible toilet, located in the retail shop, has an adjustable changing table for older children that require assistance.
The Alnwick Garden and Lilidorei are located in the historic market town of Alnwick Northumberland, in the North East of England. Both attractions are situated next to Alnwick Castle and are within easy walking distance of Alnwick town centre.
The Alnwick Garden is around 35 miles (56 km) north of Newcastle upon Tyne and can be reached by car via the A1. The nearest railway station is Alnmouth, with regular connections to Newcastle, Edinburgh and London, and local buses and taxis are available for the short journey to Alnwick.
Whether you’re planning a family day out, a weekend break or exploring Northumberland’s top attractions, The Alnwick Garden and Lilidorei are easy to reach from across the region.
If using sat nav please follow NE66 3RA for the correct off-ramp on the A1 then follow signs for The Alnwick Garden
We recommend using Google Maps to find us.
What Three Words: ///package.oasis.retaliate
Most visitors spend between 3 and 5 hours exploring The Alnwick Garden. This allows enough time to enjoy The Sage Wealth Management Grand Cascade, The Ornamental Garden, The Cherry Orchard, Bamboo Labyrinth and The Poison Garden on a guided tour, as well as relax in one of the cafés or restaurants.
If you’re visiting with children and also planning to explore Lilidorei, you may wish to allow a full day to enjoy both attractions at a comfortable pace.
If you’re visiting with children, we’d recommend starting your day at The Sage Wealth Management Grand Cascade. Watching the water displays spring to life is a highlight for many families and a great way to begin your adventure.
From there, younger visitors often love running in and out of the water features in The Serpent Garden (don’t forget to bring spare clothing and a towel!) and exploring The Bamboo Labyrinth, while older children enjoy discovering the stories of murder and mystery behind The Poison Garden gates on a guided tour. The Forgotten Garden Adventure Golf is another popular stop for families looking for a little friendly competition.
For families with energetic children, Lilidorei is often one of the highlights of the day. Filled with towers, slides, climbing opportunities and imaginative play spaces, it is designed to encourage creativity, exploration and outdoor adventure.
Many families choose to split their day between The Alnwick Garden and Lilidorei to enjoy the best of both experiences and with our Combined Ticket you can visit both in one day for one price.
Alnwick is a historic market town in Northumberland, offering plenty to see and do before or after your visit to The Alnwick Garden. Just a five-minute walk from The Alnwick Garden, you’ll find cobbled streets lined with independent shops, cafés, restaurants, galleries and local businesses.
A must-visit attraction is Barter Books, one of the largest second-hand bookshops in the UK, housed in a beautifully restored Victorian railway station. It was here that the original Second World War “Keep Calm and Carry On” poster was rediscovered in 2000, helping to inspire its worldwide popularity.
To discover more about the area’s rich heritage, visit Bailiffgate Museum, where interactive exhibits bring the history of Alnwick and the surrounding villages to life. The museum offers hands-on displays and activities for visitors of all ages.
If you’re visiting on market day, explore Alnwick’s traditional market, where local traders sell a wide range of regional produce, handmade crafts, gifts and artisan food. The town has hosted markets for centuries, continuing a long tradition at the heart of the local community.
Many visitors combine The Alnwick Garden with Alnwick Castle and time exploring the town, making Alnwick one of the most popular destinations for a day out or short break in Northumberland.
For more inspiration on places to visit, local events and accommodation, visit Visit Northumberland or Visit Alnwick.
