Your Winter Light Trail ticket includes entry to both The Alnwick Garden and Lilidorei.
When booking, you will choose a timed entry slot for the Winter Light Trail. The time shown on your ticket is your arrival time for the Light Trail.
Please note: The 15-minute time window is your arrival window only. Once you are on the Winter Light Trail, there is no set time limit and you can take as long as you like to enjoy the trail.
Lilidorei does not have a separate timed slot. You can visit Lilidorei anytime between 4:30pm and 9:00pm.
Please note: If your Winter Light Trail is a later time slot, you may not have enough time to visit Lilidorei afterwards, so we recommend visiting Lilidorei before your Winter Light Trail.
Flexi Tickets:
With a Flexi Ticket, you can reschedule your visit up to three times. You may reschedule your visit to a date within 90 days of your original booking, subject to availability.
Please note, requests to rearrange your booking must be made before the start time of your booked session. We can only rearrange the full booking, not individual tickets purchased as part of a wider booking.
If the new date has a higher ticket price, you will need to pay the difference in price.
Standard Tickets:
Standard Tickets are non-refundable and cannot be rescheduled or transferred.
Please note – Father Christmas bookings:
Father Christmas tickets are non-refundable. If you have purchased Flexi tickets for the accompanying adults, for example a Flexi Winter Light Trail ticket, we may be able to move your Father Christmas visit in line with the Flexi booking, subject to availability.
If the accompanying adults have purchased Standard Tickets, these are non-transferable. Please contact our Bookings Team, who can look into your booking further.
bookings.team@alnwickgarden.com
01665 511350
Membership does not include access to the Winter Light Trail. Members must purchase a Winter Light Trail ticket to attend. Members receive a 10% discount on Winter Light Trail and Father Christmas tickets.
Day Tickets: During the festive period, all Day Tickets automatically include access to both The Alnwick Garden and Lilidorei.
Your membership continues to work as normal for Day Ticket access. Garden Members can use their membership for The Alnwick Garden, Lilidorian Members can use their membership for Lilidorei, and Combined Members can use their membership for both.
Visiting the other attraction: Garden Members can purchase Lilidorei entry for £5, and Lilidorian Members can purchase entry to The Alnwick Garden for £5.
Additional guests: If you wish to bring additional guests who are not included in your membership allocation, Day Tickets can be purchased with a 20% member discount.
Please note: The £5 member tickets and discounted guest tickets cannot be pre-booked and must be purchased from Admissions on the day of your visit.
Your membership may include discounts to other festive experiences across The Alnwick Garden and Lilidorei. To view these and to book your Winter Lights and/or Father Christmas tickets – click here
The Winter Light Trail at The Alnwick Garden and Lilidorei will go ahead in all weather conditions. We recommend dressing appropriately for the weather, as this is an outdoor event. In the event of closure due to severe weather that could affect the safety of our visitors or staff,visitors booked for that day will be contacted in line with our Extreme Weather Promise
You can view full details of our Extreme Weather Promise here
Carers Ticket Information
For visitors who require the assistance of a carer, we offer a free Carer’s Ticket. This is available when a full-price ticket is purchased. (If the person requiring a carer is a child, a child’s ticket must be purchased for them.)
Please note: We are unable to allocate a free Carer’s Ticket for a non-paying visitor, including free children’s tickets. What You’ll Need to Do: Purchase your tickets as normal (excluding the free Carer’s Ticket).
Once you have your booking reference, please call: 01665 511 350 (select option 1 twice) Or email: bookings.team@alnwickgarden.com
Lines open 10am–4pm. We can then add your free Carer’s Ticket to your booking.
Only one Carer’s Ticket is available per paying visitor, unless official documentation shows more than one carer is required.
You can also arrange your Carer’s Ticket on the day of your visit at Admissions.Please bring proof of disability with you on the day.
If you have any questions, please contact: bookings.team@alnwickgarden.com
Call: 01665 511 350 (option 1) – Lines open 10am–4pm.
The following are accepted as proof of entitlement for a complimentary carer ticket:
An Access Card with a +1 symbol
A Plus One Travel Card
A letter from DLA, PIP, or Attendance Allowance
A Letter from a Medical Professional confirming the visitor requires a carer
If your proof of entitlement is provided as a photo (rather than a physical copy), you must also present valid ID to confirm your identity.
Please note: A Blue Badge does NOT qualify as proof of needing a carer.
For further clarification please call 01665 511 350 (option 1)
This festive season, we’re offering three ticket types to give you more flexibility when planning your visit. The experience is the same for all ticket types — only the dates and pricing differ.
Saver:
November: 23rd – 25th & 30th
December: 1st – 2nd & 7th -10th
Standard:
November: 20th – 22nd, 27th – 29th
December: 4th – 6th, 14th – 17th, 26th – 31st
Premium:
December: 11th – 13th, 18th – 24th
What does a Father Christmas ticket include?
A Father Christmas ticket includes a one-to-one visit with Father Christmas.
The ticket also includes entry to The Alnwick Garden and Lilidorei for the child only. Any accompanying adults or children who do not have a Father Christmas ticket will need to purchase valid entry tickets.
What tickets do accompanying adults and children without a Father Christmas ticket need?
The tickets required depend on the time of your Father Christmas visit:
How long is the Father Christmas experience?
Please arrive at the Father Christmas Grotto, located within Lilidorei, at the time shown on your ticket.
The visit will last approximately 10 minutes per person and includes a one-to-one visit with Father Christmas (unless you have specifically booked more than one child)
Your Father Christmas booking allows for up to four accompanying adults. We can accommodate more than four adults if required, but please bear in mind that the grotto is an intimate space.
This festive season, we’re offering three ticket types to give you more flexibility when planning your visit. The experience is the same for all ticket types — only the dates and pricing differ.
Please note the following dates are unavailable:
26th November and 3rd December
Saver from £21.50 (members), £26.50 (non-member)
November: 23rd – 25th & 30th
December: 1st – 2nd & 7th -10th
Standard from £29.50 (members), £34.50 (non-members)
November: 20th – 22nd, 27th – 29th
December: 4th – 6th, 14th – 17th, 26th – 31st
Premium from £33 (members), £38 (non-members)
December: 11th – 13th, 18th – 24th
Our general Father Christmas visits are in the festive grottos at Lilidorei.
We also have Breakfast with Father Christmas in The Treehouse which includes access to Lilidorei. This is a separate ticketed event to our general Father Christmas visits – you can find out more about Breakfast with Father Christmas here
No, Alnwicks Christmas is not affiliated with The Alnwick Garden or Lilidorei. Only The Alnwick Garden and/or Lilidorei ticket holders will gain entry.
All day car parking at The Alnwick Garden and Lilidorei is £3.75 per car. Free car parking is available for registered blue badge holders in the priority car park.
Our main car park is open until the last entry, in line with the operating hours on the day of your visit.
The exit from the main car park does not close, so you are free to leave at any time.
If you are having lunch in the Treehouse Restaurant please use the main car park, for evening dinners parking will be available in the priority car park.
If you are attending a wedding at The Alnwick Garden, free parking will be allocated in the accessible car park on a first come first served basis. There are additional car parking spaces available in the main car park.
Alnwick market place is 0.2 miles from The Alnwick Garden, which takes approximately five minutes on foot.
The Alnwick Garden is wheelchair accessible. For detailed accessibility information, please visit our accessibility page here
We do have a limited number of mobility scooters available to hire for a small charge*
To hire a mobility scooter, please contact our Bookings Team on 01665 511350 (Option 1)
*please note that the small charge is non-refundable
The Treehouse Restaurant is fully accessible and toilets are located discreetly on the restaurant level. However, there may be rare occasions when access might be temporarily affected. To ensure everything is perfect for your visit, please contact The Treehouse team directly.
The Alnwick Garden and Lilidorei are located in the historic market town of Alnwick Northumberland, in the North East of England. Both attractions are situated next to Alnwick Castle and are within easy walking distance of Alnwick town centre.
The Alnwick Garden is around 35 miles (56 km) north of Newcastle upon Tyne and can be reached by car via the A1. The nearest railway station is Alnmouth, with regular connections to Newcastle, Edinburgh and London, and local buses and taxis are available for the short journey to Alnwick.
Whether you’re planning a family day out, a weekend break or exploring Northumberland’s top attractions, The Alnwick Garden and Lilidorei are easy to reach from across the region.
If using sat nav please follow NE66 3RA for the correct off-ramp on the A1 then follow signs for The Alnwick Garden
We recommend using Google Maps to find us.
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We always try to reunite property with its owner. If you are still on site, ask any member of staff for assistance, if not, please email reception on info@alnwickgarden.com. The Alnwick Garden will hold items for two months. Bank and credit cards are held in a safe for two days and must be claimed in person.
Unfortunately, from the 16th November 2026 Dogs will not be able to visit The Garden during the day or evening due to our Winter Lights display. Only recognised guide, assistance, or service dogs are welcome into The Alnwick Garden and Lilidorei during the festive period . We ask that they are recognisable, with a lead or harness that identifies them as working.
Both The Alnwick Garden and the Lilidorei gift shops will be open during the Winter Lights for Christmas shopping!
