In light of the recent climate, please see below for our Virus Response Q&A document
SHOULD I VISIT THE ALNWICK GARDEN?
Yes, of course you should! We have vast open spaces with an abundance of fresh air, not to mention our outdoor events throughout the season. You may experience the odd dinosaur wandering around but trust us – this is normal here.
We have unlimited amounts of fresh air supplied free of charge to our visitors. We are sure that you don’t need to be told, but there are lots of benefits to fresh air!
Wide open spaces mean plenty of areas to picnic too! Just make sure your sandwich doesn’t get eaten by a Tyrannosaurus Rex!
WHAT IS THE ALNWICK GARDEN DOING ABOUT COVID-19?
We have completely modified our cleaning and sanitisation process which includes sterilisation of our most used facilities every 20 minutes throughout the entire week.
Our toilets are world renowned for their cleanliness as demonstrated by winning platinum in the Loo of the Year Awards in 2019. And yes – we have plenty of toilet rolls….
We offer a fully contactless experience from the point of ticket purchase online to Garden entry. Avoid queuing in Admissions by simply showing your online ticket to our Visitor Operations team at the main garden gate.
We have rolled out additional staff training in light of the current environment. We are working with relevant agencies and acting in accordance with government guidelines.
WILL ANY OF THE EVENTS BE AFFECTED?
Our Events Plan as published may change at short notice depending on government advice. The health, safety and welfare of our visitors is our highest priority.
We apologise for this in advance and will strive to keep our website and social media channels up to date as the situation develops.
ARE OUR COMMUNITY PROGRAMMES IMPACTED?
We are working with our beneficiaries to ensure that the support that we offer will continue throughout this period. This may mean that the way that we provide this support may change whilst ensuring that we keep the consistency that our beneficiaries are used to.
Following on from advice from Public Health England and government guidance, all of our Elderberries programmes are currently cancelled for the foreseeable future. Please make contact and keep your eye on our website for details of dates that these will resume.