Overview
This is a legal document ("Agreement") which sets out your rights and obligations, and those of The Alnwick Garden ("The Alnwick Garden", "we" or "us"), in relation to this website (the "Site"), and the material of all types that you gain access to on and through the Site ("Content"). We have a separate privacy policy which governs our use of your personal information.

You affirm your assent to the terms of this Agreement every time you access any part of the Site or make use of any of the Content.

Intellectual Property
The term "Content" includes, but is not limited to, all text, graphics and images which appear on the Site, and the design, look and feel of the Site itself. Each item of Content is protected by copyright and other intellectual property rights which are either owned by The Alnwick Garden or licensed to it by a third party. Where downloads of third party software are made available on the Site, they are owned by the third party licensor in question, and will be subject to any terms and conditions applied by the relevant third party. The Site may contain proprietary notices (such as moral rights and trade mark notices) and copyright information, the terms of which must be observed and followed.

Use of Content
We permit you to use the Site and its Content for the purposes for which it is intended on an individual computing device having a single central processing unit. You may download to a local hard disk and print extracts from the Site. You are not otherwise entitled to copy, distribute or transmit any of the Content, or to incorporate any of it into any website (except by way of linkage in accordance with Linking to the Site below) or other work whatsoever, nor may you broadcast, publish or facilitate any public performance of Content.

Accuracy of Content
The Site and its Content is provided for your general information only; we advise that Content may not be accurate and complete. Therefore you should not propose to do, or refrain from doing, something in reliance upon Content you find on the Site. All such information on this site is subject to change, sometimes at short notice.

Linking to the Site
We encourage businesses and others to link their sites to the Site. However, if you wish to establish a link to the Site or any of its Content, we require that the link does not open within a frameset from another web site.

Links from the Site
The Alnwick Garden is not responsible for the content of third party sites linked to the Site. They are independent of The Alnwick Garden, and their content is not endorsed or approved by The Alnwick Garden. If you agree to purchase goods or services offered on or through those third party sites, such as (but not limited to) travel bookings, merchandise and services, the resulting agreement will be entirely between you and the relevant third party; we will not be involved in, or have any responsibility under, those agreements.

Personal information
You may provide certain personal details to us when you contact us via the Site, such as your name, your email address, and your geographic address. We will use this information in accordance with our privacy policy .

Changes to this Agreement
If we make any changes to this Agreement, your use of the Site any its Content following the date of that change will be governed by the changed Agreement.

Territory and Laws
The Site is provided from England for access and use by people both there and elsewhere. If you visit the Site from outside England , you are, in effect, visiting the territory of England . Accordingly, you acknowledge that the laws of England apply to your use of the Content and govern this Agreement, and that The Alnwick Garden takes no responsibility to ensure the conformance of the Content or the Site to your country's laws.

Effect of Agreement
The Alnwick Garden intends to rely upon the written terms set out here. If you require any changes, please make sure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what The Alnwick Garden and you the Customer is expected to do.

We believe strongly in protecting users' privacy. This statement describes the privacy practices for The Alnwick Garden website:

Privacy Policy

What information do we gather and track, and what do we do with it?

Information gathered from your use of our site
We gather the following anonymous information in aggregate form: browser type (e.g. Internet Explorer, Netscape Navigator), operating system (e.g. Windows, MacOS, Linux), IP address, and Internet domain (e.g. Demon, AOL).

We use "cookies" to store certain types of information each time you interact with us. Cookies enable our system to recognise your computer and allow us to see how you use our site. For example, we may track the areas of our site you visit to see what interests you in particular, and which sites you accessed our site from and leave our site to visit next. Remember that most browsers allow you to stop receiving cookies if you want - you can usually do this from your own computer.

Information gathered via email
Certain parts of our Site provide enquiry and contact us forms. Our forms request that you give us certain information which personally identifies you.

We will use the information which you provide to fulfil your request, order or enquiry.  We may contact you in the future about some other aspect of your work, but if it is your wish that we do not, please let us know by ticking the appropriate box, or by contacting us at the address below.

At The Alnwick Garden we take our responsibilities under the Data Protection Act very seriously.  As well as a legal requirement, this is an important customer service issue.  If at any time you believe we have contacted you inappropriately, please let us know.

Sharing and international transfer of information
We will not provide any of the personal information you give to us to any third party, except with your prior express consent.

We will retain the personal information you provide within the United Kingdom , and will not transfer it to any other country, except with your prior and express consent.

Links to third party sites
Our site contains links to other sites. The Alnwick Garden is not responsible for the privacy practices, or the content, of those websites. If you have followed a link from the National Trust website to another website you may then be supplying data directly to a third party yourself.

Registered office
This website is operated by The Alnwick Garden, Denwick Lane , Alnwick, Northumberland , NE66 1YU .

How can I change my personal information?
or
How can I opt-out of receiving information and newsletters?
or
Who can I contact with a question about your privacy policy?
For answers to any or all of the above questions please contact The Alnwick Garden